Website Terms and Conditions
Effective Date: 06 May 2026
1. Introduction
These Terms govern your use of the website operated by Dr Mwanja Chundu Inc.
2. No Doctor–Patient Relationship
Use of this website, including submission of forms or enquiries, does not create a doctor–patient relationship.
A therapeutic relationship only arises after:
- Appointment confirmation; and
- Completion of the Practice’s Patient Consent Form
3. No Medical Advice
All content is for general informational purposes only and does not constitute medical or psychiatric advice.
4. Use of Website Forms
- Forms (including Google Forms) are intended for administrative and booking purposes only
- Users should not submit urgent or highly sensitive medical information
- Submission does not guarantee a response or appointment
5. Telehealth Services
Where video consultations are arranged:
- Full terms, risks, and consent are governed by the Patient Consent Form
- The website is only a facilitation tool, not the consultation platform itself
6. Third-Party Platforms
The Practice uses third-party providers including:
- Healthbridge
- Google Forms
- Cloud storage systems
The Practice is not liable for failures or security issues attributable to these providers, within the limits of applicable law.
7. Limitation of Liability
To the fullest extent permitted by law:
- The Practice is not liable for damages arising from use of this website
- Information is provided without warranties of accuracy or completeness
8. Website Security Limitations
- Internet-based communication is inherently insecure
- The Practice does not guarantee confidentiality of information submitted via the website
9. Acceptable Use
Users must not:
- Use the website unlawfully
- Attempt unauthorised access
- Interfere with website functionality
10. Intellectual Property
All website content is owned by Dr Mwanja Chundu Inc unless otherwise stated.
11. Governing Law
These Terms are governed by the laws of South Africa.
12. Changes to Terms
These Terms may be updated at any time. Continued use constitutes acceptance.
13. Contact
Dr Mwanja Chundu Inc
Telephone: 021 761 1188
Address: Mediclinic Crescent Mental Health Services, 269 Main Road, Claremont, Cape Town, 7708